1.1. Intermediary nature: Habidesk operates exclusively as a digital intermediary platform (online marketplace) connecting space hosts with persons seeking to use or rent those spaces.
1.2. Not a party to the rental: Habidesk is not a party to any rental agreement, sub-lessor, or accommodation service provider. The physical condition, safety, legal compliance, and actual state of listed spaces are the sole responsibility of the Host.
1.3. Commission agent model: In processing payments, Habidesk acts as a commission agent (pursuant to Art. 71 of the Lithuanian VAT Act) — collecting payments from Renters in its own name and organising fund transfers and invoice issuance.
2.1. One account: Each User may hold only one personal account. The account is personal and may not be transferred to third parties.
2.2. Role switching: The same User may act both as a Renter and as a Host.
2.3. Separation of identity and billing data: The User's personal data is managed in account settings. The Host's business/taxpayer details are managed in a separate Host profile, required for self-billing and DAC7 reporting.
3.1. All payments are processed through the certified partner Stripe Payments Europe, Limited (Ireland). Habidesk does not store full payment card data.
3.2. The Renter pays a 4% platform fee in addition to the base price.
3.3. Habidesk currently takes no commission from the Host's base rental amount — the rate is 0%. Hosts will be told in advance of any change to it.
3.4. The Host's payout is unlocked 26 hours after the end of the visit, provided no formal dispute has been submitted, and is sent out within the hour after that. When the funds reach the Host's bank account depends on Stripe's payout schedule.
3.5. A request reserves funds, it does not charge them: For spaces the Host confirms manually, the amount is only held on the Renter's card. It is charged once the Host accepts the request; if the request is declined, expires or is withdrawn by the Renter, the hold is released and no payment takes place. For instant-booking spaces the amount is charged immediately.
3.6. Time to pay: The chosen slot is held for 10 minutes; a booking left unpaid within that time is cancelled and the slot returns to other Renters.
4.1. By registering as a Host and accepting these Terms, the User grants Habidesk an irrevocable legal mandate to issue VAT invoices and credit notes on the Host's behalf (in accordance with Lithuanian VAT Act provisions).
4.2. The Host undertakes not to issue advance independent invoices to the Renter for transactions conducted through Habidesk. Invoices generated through the platform are legally valid primary accounting documents.
5.1. Pursuant to EU Council Directive 2021/514 (DAC7), Habidesk is required to collect and verify Hosts' billing and taxpayer data (tax ID, personal ID, company registration number, date of birth, address).
5.2. If a Host's total payouts exceed EUR 2,000 or the number of transactions exceeds 30 in a calendar year, Habidesk is required by law to report this data to the State Tax Inspectorate (STI). The Host is required to provide accurate data.
6.1. Dispute deadline: The Renter has the right to submit a formal dispute within 24 hours of the end of the visit. After this deadline, the payout is released to the Host and disputes will not be accepted.
6.2. How a dispute is handled: Once a dispute is raised, the Host's payout is withheld and the Host has 72 hours to respond. Having reviewed both sides' statements, Habidesk decides whether to refund the Renter or release the funds to the Host. That decision concerns the funds held on the platform; it is neither a court ruling nor a resolution of the underlying dispute, and both parties remain free to go to court.
6.3. "No refund" policy: no refund is issued under any circumstances.
6.4. "Flexible" policy: free cancellation at least 24 hours before the start. Cancelled later — no refund.
6.5. "Moderate" policy: free cancellation at least 72 hours before the start. Cancelled later — no refund.
6.6. A booking cancelled at the Host's initiative guarantees a full refund to the Renter. All refunds are processed through Stripe within 5–10 business days.
7.1. In the event of a claim arising from Habidesk's fault, the maximum compensation to the User is equal to the amount the User paid as platform fees during the preceding 12 months.
7.2. The platform is not liable for any indirect losses, lost revenue, or business interruption.
8.1. The listing must match the space: photos, description, floor area, capacity, amenities, address and price must show the Host's actual space in its current condition. Photos of a different room, a different venue, or a condition that no longer exists count as a misleading listing.
8.2. The content must be the Host's own: uploaded photos and text must belong to the Host, or the Host must hold the right to use them. Uploading somebody else's photos, or content taken from other platforms, directories or third parties without the right to use it, is prohibited.
8.3. Automatic filling does not move responsibility: where a draft listing was built by reading a website, the Host must check it before publishing. The Host is responsible for the published content, whatever part of it was filled in automatically.
8.4. Consequences: where content is found to be false, not the Host's own, or misleading, Habidesk may remove or suspend the listing, suspend or close the account, and hold payouts until the matter is settled — without prior notice. A rental that does not go ahead because of a false listing is treated as a booking cancelled by the Host (6.6), and the Renter is refunded in full.
9.1. These Terms are governed by the law of the Republic of Lithuania. All disputes shall be resolved through negotiations, and failing that — in the courts of the Republic of Lithuania.
